Frequently Asked Questions

  • What is the the Wifi password?
  • What is my access code?
    This is set to the last 4 digits of your phone number, check your Destiny Scotland confirmation email to see which number we have for you. 
  • What is check in/check out time?
    Check in time is 15:00 and check out time is 11:00
  • Can I have an early check in?
    Please call us or email us to request, we cannot guarantee this but if the apartment is ready before 3pm we will let you know.
  • Can I have a late check out?
    We can try to accommodate a later check out time of 12pm midday but this needs to be requested more than 24hours in advance.
  • What amenities are provided in the apartment?
    Hairdyer, iron/ironing board, toiletries, linen, towels, crockery and utensils. We also provide some tea/coffee/sugar for your convenience on arrival.
  • Can I store my luggage?
    luggage storage is available at some of our buildings and our office also has luggage storage, we are located at 28 Thistle St, Edinburgh. EH2 1EN.
  • What are our opening hours?
    The office is open everyday 9am until 5pm
  • Where can I park?
    We have very limited parking spaces available to book with us, spaces have to be booked in advance and subject to availability. If parking is not available with us then we have great deals with St James Quarter car park and NCP parking in Edinburgh & Glasgow. Please request details at or call us on 0131 629 3888
  • Do you accept Stag and Hen Parties?
    No, we do not allow any stag or hen parties.